Accessibility Statement
1. Our Commitment
Marni's Bar & Grill is committed to making our website and our physical premises accessible to all guests, including individuals with disabilities. We strive to provide an experience that is welcoming, inclusive, and usable for everyone.
2. Standards We Follow
Our website is designed and maintained to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). We also comply with the Americans with Disabilities Act (ADA) Title III, Section 508 of the Rehabilitation Act (to the extent applicable), and the California Unruh Civil Rights Act (Civil Code Section 51 et seq.). Our accessibility efforts are informed by regular conformance audits conducted by a qualified third-party accessibility consultant.
3. Ongoing Efforts
Accessibility is an ongoing process. We regularly review our website, update content, and train our team to identify and address accessibility issues. As we update our website and add new features, we test for accessibility and remediate identified issues as promptly as reasonably possible.
Our ongoing accessibility efforts include: automated accessibility testing integrated into our website development process; manual testing with assistive technologies (including screen readers, keyboard navigation, and voice recognition); periodic third-party audits at least annually; accessibility training for content authors and web developers; and a documented remediation queue with target resolution timelines for identified issues.
4. Physical Premises
We work to provide accessible physical premises consistent with the ADA and applicable state and local law, including accessible entrances, restrooms, and seating where structurally feasible. If you have specific accessibility needs for a reservation or event, please contact us in advance so we can accommodate you.
Accessible features at our location(s) include wheelchair-accessible entrances, accessible restrooms, accessible parking, and large-print menus. Service animals are welcome in accordance with ADA and California law (see Terms & Conditions, Section 13). If you require a reasonable modification to our policies, practices, or procedures to access our services, please contact us and we will work with you to identify an appropriate accommodation.
5. Assistive Technology
Our website is intended to support common assistive technologies, including screen readers and voice recognition software. If you encounter difficulty using assistive technology on our website, please let us know.
We test our website for compatibility with the following assistive technologies: JAWS, NVDA, and VoiceOver screen readers; Dragon NaturallySpeaking voice recognition; and browser-based zoom and text-scaling tools. Our website supports keyboard-only navigation for all core functionality, including reservation booking, menu browsing, online ordering, and contact forms.
6. Third-Party Content
Some content on our website may come from third parties, including reservation platforms, payment processors, and embedded social media. We do not control the accessibility of third-party content but advocate for accessible practices among our vendors.
We include accessibility requirements in our vendor agreements and evaluate the accessibility of third-party tools and platforms before integration. Where a third-party component does not meet WCAG 2.1 AA, we provide an accessible alternative or workaround (e.g., phone-based reservation as an alternative to an inaccessible booking widget).
7. Feedback and Assistance
If you experience difficulty using our website or accessing our services, please contact us — we want to help.
We aim to respond to accessibility feedback within 3 business days.
If you are unable to access any content or functionality on our website, please contact us and we will provide the information or service to you through an alternative means. You may also file a formal accessibility complaint by contacting us at mg@marnisoc.com with the subject line "Accessibility Complaint." We will acknowledge your complaint within 3 business days and provide a substantive response, including any planned remediation, within 15 business days.
8. Limitations
We are committed to full conformance with WCAG 2.1 AA. We acknowledge that some legacy content or third-party components may not yet fully meet that standard. Our current accessibility roadmap identifies these items and includes target remediation dates. We actively work to remediate identified issues and welcome feedback from users to help us improve.